Cortex XDR Live Terminal Session not Working with Prisma Access Decryption
After onboarding into Prisma Access, Cortex XDR live terminal connections were no longer working. There is an existing support document relating to these sort of issues:
Enable Access to Cortex XDR There is a section for decryption issues (step 2); what is not clear on this page is that to allow live terminal to work you also need to exclude the following URL:
lrc-eu.paloaltonetworks.com It is referred to in Step 3 but only from a point of view of access.